HomeMy WebLinkAbout11-17-11City of Lakeville
Economic Development Commission
Planning Commission
Joint Work Session
Agenda
Thursday, November 17, 2011, 5:00 p.m.
Marion Conference Room
City Hall, 20195 Holyoke Avenue
Lakeville, MN
Presentation of Draft Community Input Report for the City Business
Marketing Strategy — Tripp Muldrow from Arnett Muldrow and Associates
with present the attached draft report and facilitate a discussion.
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City of Lakeville
Community and Economic Development
Memorandum
To: Economic Development Commission
Planning Commission
From: David L. Olson, Community & Economic Development Director
Copy: Steven Mielke, City Administrator
Daryl Morey, Planning Director
Adam Kienberger, Economic Development Specialist
Tripp Muldrow, Arnett Muldrow & Associates
Date: November 10, 2011
Subject: Lakeville Business Marketing Strategy Draft Community Input Report
Arnett Muldrow & Associates is the consulting firm that was hired by the City in July
to prepare a business marketing strategy for the City. Tripp Muldrow and two of his
associates spent several days in Lakeville last month and met with or interviewed
over 50 community stakeholders. They did this through a series of individual and
small group interviews and roundtable discussions with various groups in the
community including the Economic Development Commission and Planning
Commission.
Tripp will review the attached summary of community and stakeholder input that
was collected during their visit and facilitate discussion and feedback from members
of both the Economic Development Commission and Planning Commission. As
indicated in the summary report, the comments do not represent the views of the
Consultant of the City of Lakeville but rather the feedback received during the
interviews.
A Business Marketing Strategy for Lakeville, MN
DRAFT Community Input Report
High levels of stakeholder involvement and participation are the hallmark behind the
process behind the development of any successful marketing. During the initial visit to
Lakeville, well over fifty community stakeholders participated and provided input via
individual and small group interviews and thematic roundtable discussions.
Following is a condensed, topical synopsis of community and stakeholder input collected
during the first trip to Lakeville. The information and ideas shared by participants
provide a strong framework for the Business Marketing Strategy. The opinions reflected
in the statements below are a synopsis of what we heard during the interviews and do
not represent the views of the Consultant or the City of Lakeville.
Lakeville is Viewed as:
• A well - balanced community that provides a wide array of housing choices, an
industrial /business base, and community services.
• A part of the greater Minneapolis /St. Paul metro area.
• A transition location between rural Minnesota and the urban metropolitan area.
• A place that is progressive with room to grow.
• Having a lot of dimension, it is NOT just a bedroom community.
• Having a level of sophistication to Lakeville.
• Having many communities: downtown, uptown, Industrial Park, etc. Lakeville is
a "Collection of Villages."
• A family community.
• A quality community that wants quality growth.
• "Pregnant with possibilities"
Competitive /Marketing Advantages include:
• Location prior to the Interstate 35 E and W split.
• Multi -modal location with interstate, US Highway, railroad, and air access.
• Excellent quality of life.
• From a visitor standpoint, Lakeville offers the comfort of a "small town" with
easy access to big city amenities.
• Excellent full service hotel complemented by quality limited service hotels.
• Better freight rates because of location.
• Nationally recognized schools.
• Lakeville is 38 square miles with room to grow... lots of potential.
• Excellent demographics are attractive for corporate growth.
A Business Marketing Strategy for Lakeville, MN
• Growing cluster of food related businesses (Malt -O -Meal, Con -Agra, etc)
Assets include:
• A unique and authentic downtown that is neither a "precious" district nor a
developer copy of a downtown.
• Parks and lakes — Lake Marion in particular.
• Interesting history as recreation area and railroad town.
• Four interchanges on the interstate and the City has been willing to pay for
improvements to those interchanges.
• Schools.
• Qualify of life is easy, safe, and not as hectic.
• Does not have the ugly commercial strip like some towns.
• Good dining options currently but need more.
• Pan- O -Prog is a unique community event.
• Lakeville has a strong retention rate of its students... 60% of students want to
come back to Lakeville.
• Airlake Airport is an excellent asset that could continue to thrive and grow.
• The City is proactive and responsive to businesses and citizens.
• The people of Lakeville want and support economic development.
• Commuter bus service.
• There is a pride of place in Lakeville.
• Many events sponsored by DLBA in the downtown including a farmers market.
• Inspections Department of the City has been singled out for its cooperativeness.
Challenges /Opportunities Include:
• Perception of being "far away" from the metropolitan area particularly by those
who live north of the Cities.
• Some in Lakeville do not know that downtown even exists. Others do not realize
that Lakeville is a business /industrial location.
• First image of Lakeville is Fantasy Gifts, which does not reflect well on the
community as approached from the south.
• Lack of identifiers at southern entryway to the City and at other key gateways.
• Difficult to navigate through the city to major attractions /parks /amenities.
• As with many communities, Lakeville has seen diminished business because of
the recession though it has fared better than other communities.
A Business Marketing Strategy for Lakeville, MN
• Lakeville's proximity to other major retail centers has created a market where
retail /restaurant uses in the city are disproportionately not as significant when
compared to the resident population.
• "Crossing the River" is still viewed by some as "leaving the Twin Cities metro."
• The "Bermuda Triangle" where residents of Lakeville have a Rosemount or
Farmington zip code.
• There are concerns among some about the tax situation in Lakeville being too
high.
• There are remnants of "Old Lakeville" versus "New Lakeville."
• Communications network is a challenge: businesses are asking for fiber.
• Some feel that the City development process is too proscriptive and not as
flexible as it should be.
• Many who work in the industrial parks do not live in Lakeville, the come in from
the rural areas.
• Conversely, many who work in the business park reverse commute from the
Twin Cities because they are young and want to live in a "cooler" setting.
• There is an opportunity to better promote entrepreneurship in Lakeville.
Marketing Efforts Should:
• Try to tie together the color palette, typeface, and design of the
Chamber /Tourism with that of the City and Economic Development.
• Target business owners who live here and commute to locate here.
• Continue to send the message that Lakeville is "everything you want in a trip to
the cities with none of the hassle you don't want"
• Figure out how to dispense with the "gateway" usage as it implies passing
through to get to where one really wants to go.
• Downtown should be a key marketing point in the effort.
• Talk about Lakeville as being the best of everything, close to farms, the Twin
Cities etc.
• Seek to balance "small town atmosphere" with full service and progressive city.
• Explain that the city is an advocate for growth and development and say "why
we want you in Lakeville and here's how we can help."
• Should definitely be a message both to outsiders about Lakeville but also to
residents about what their own community is about.
• Consider using the work community as it imparts a sense of belonging.
• Look at cross promoting how the businesses in Lakeville work with one another.
• Consider marketing downtown as "The Village"