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Home My WebLink AboutThe NCS Dashboard-Lakeville FINAL 2018 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Lakeville, MN Dashboard Summary of Findings 2018 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report summarizes Lakeville’s performance in the eight facets of community livability with the “General” rating as a summary of results from the overarching questions not shown within any of the eight facets. The “Overall” represents the community pillar in its entirety (the eight facets and general). By summarizing resident ratings across the eight facets and three pillars of a livable community, a picture of Lakeville’s community livability emerges. Below, the color of each community facet summarizes how residents rated each of the pillars that support it – Community Characteristics, Governance and Participation. When most ratings were higher than the benchmark, the color is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. Overall, ratings for the dimensions of community livability were strong and similar to or higher than communities across the nation. Aspects for several facets were exceptionally high, including general foundational measures for the pillars of Community Characteristics and Participation. This information can be helpful in identifying the areas that merit more attention. Figure 1: Dashboard Summary Community Characteristics Governance Participation Higher Similar Lower Higher Similar Lower Higher Similar Lower Overall 16 33 0 12 34 0 6 24 6 General 4 3 0 0 3 0 2 1 0 Safety 1 2 0 3 4 0 0 2 1 Mobility 5 2 0 4 4 0 0 2 1 Natural Environment 1 1 0 0 6 0 1 2 0 Built Environment 2 3 0 3 4 0 2 0 0 Economy 1 7 0 0 1 0 1 1 1 Recreation and Wellness 0 6 0 0 4 0 0 5 0 Education and Enrichment 2 4 0 0 2 0 0 3 0 Community Engagement 0 5 0 2 6 0 0 8 3 National Benchmark Higher Similar Lower The National Citizen Survey™ Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 2 Figure 2: Detailed Dashboard Community Characteristics Trend Benchmark Percent positive Governance Trend Benchmark Percent positive Participation Trend Benchmark Percent positive General Overall appearance ↔ ↑ 90% Customer service ↔ ↔ 87% Recommend Lakeville ↔ ↑ 96% Overall quality of life ↔ ↑ 94% Services provided by Lakeville ↔ ↔ 88% Remain in Lakeville ↔ ↑ 94% Place to retire ↑ ↔ 65% Services provided by the Federal Government ↑ ↔ 51% Contacted Lakeville employees ↔ ↔ 40% Place to raise children ↔ ↑ 97% Place to live ↔ ↔ 96% Neighborhood ↔ ↔ 91% Overall image ↔ ↑ 88% Safety Overall feeling of safety * ↑ 96% Police ↔ ↑ 94% Was NOT the victim of a crime ↔ ↔ 92% Safe in neighborhood ↔ ↔ 97% Crime prevention ↔ ↑ 89% Did NOT report a crime * ↔ 85% Safe downtown/commercial area ↔ ↔ 98% Fire ↔ ↔ 97% Stocked supplies for an emergency * ↓ 20% Fire prevention ↔ ↔ 91% Ambulance/EMS ↔ ↔ 94% Emergency preparedness ↔ ↔ 74% Animal control ↔ ↑ 80% Mobility Traffic flow ↑ ↑ 80% Traffic enforcement ↔ ↑ 80% Carpooled instead of driving alone * ↔ 44% Travel by car ↑ ↑ 87% Street repair ↑ ↔ 52% Walked or biked instead of driving * ↔ 54% Travel by bicycle ↔ ↑ 70% Street cleaning ↔ ↔ 68% Used public transportation instead of driving * ↓ 12% Ease of walking ↔ ↔ 75% Street lighting ↔ ↑ 75% Overall ease travel * ↔ 85% Snow removal ↔ ↔ 69% Public parking * ↑ 82% Sidewalk maintenance ↔ ↑ 70% Paths and walking trails ↔ ↑ 81% Traffic signal timing ↔ ↑ 73% Bus or transit services ↔ ↔ 61% Natural Environment Overall natural environment ↑ ↔ 91% Garbage collection ↔ ↔ 84% Recycled at home ↔ ↑ 96% Cleanliness ↔ ↑ 90% Recycling ↓ ↔ 81% Conserved water * ↔ 81% Yard waste pick-up ↓ ↔ 73% Made home more energy efficient * ↔ 81% Drinking water ↔ ↔ 83% Open space * ↔ 69% Natural areas preservation ↔ ↔ 63% Built Environment New development in Lakeville ↔ ↑ 73% Sewer services ↔ ↑ 92% NOT experiencing housing cost stress ↑ ↑ 84% Affordable quality housing ↓ ↔ 52% Storm drainage ↔ ↑ 80% Did NOT observe a code violation * ↑↑ 75% Housing options ↔ ↑ 70% Power utility ↔ ↔ 89% Overall built environment * ↔ 75% Utility billing * ↔ 85% Public places * ↔ 75% Land use, planning and zoning ↔ ↔ 59% Code enforcement ↔ ↑ 69% Cable television ↓ ↔ 40% The National Citizen Survey™ Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 3 Community Characteristics Trend Benchmark Percent positive Governance Trend Benchmark Percent positive Participation Trend Benchmark Percent positive Economy Overall economic health * ↑ 88% Economic development ↑ ↔ 66% Economy will have positive impact on income ↑ ↑ 45% Shopping opportunities ↔ ↔ 43% Purchased goods or services in Lakeville * ↔ 93% Employment opportunities ↑ ↔ 49% Work in Lakeville * ↓ 24% Place to visit * ↔ 57% Cost of living * ↔ 50% Vibrant downtown/commercial area * ↔ 43% Place to work ↔ ↔ 64% Business and services ↔ ↔ 65% Recreation and Wellness Fitness opportunities * ↔ 78% City parks ↔ ↔ 91% In very good to excellent health * ↔ 76% Recreational opportunities ↔ ↔ 78% Recreation centers ↓ ↔ 73% Used Lakeville recreation centers ↔ ↔ 57% Health care ↔ ↔ 72% Recreation programs ↔ ↔ 80% Visited a City park ↔ ↔ 90% Mental health care * ↔ 52% Health services ↑ ↔ 83% Ate 5 portions of fruits and vegetables * ↔ 86% Health and wellness * ↔ 81% Participated in moderate or vigorous physical activity * ↔ 88% Preventive health services ↔ ↔ 75% Education and Enrichment K-12 education ↔ ↑ 90% Public libraries ↔ ↔ 90% Used Lakeville public libraries ↔ ↔ 66% Cultural/arts/music activities ↑ ↔ 71% Special events * ↔ 80% Participated in religious or spiritual activities ↓ ↔ 50% Child care/preschool ↑ ↔ 65% Attended a City-sponsored event * ↔ 51% Religious or spiritual events and activities ↔ ↔ 89% Adult education * ↔ 73% Overall education and enrichment * ↑ 86% Community Engagement Opportunities to participate in community matters ↔ ↔ 63% Public information ↔ ↔ 80% Sense of community ↔ ↔ 67% Opportunities to volunteer ↔ ↔ 68% Overall direction ↔ ↔ 71% Voted in local elections ↔ ↔ 87% Openness and acceptance ↔ ↔ 63% Value of services for taxes paid ↔ ↔ 64% Talked to or visited with neighbors * ↔ 95% Social events and activities ↔ ↔ 66% Welcoming citizen involvement ↔ ↔ 60% Attended a local public meeting ↓ ↓ 10% Neighborliness * ↔ 69% Confidence in City government * ↔ 71% Watched a local public meeting ↓ ↔ 16% Acting in the best interest of Lakeville * ↔ 76% Volunteered ↓ ↓ 29% Being honest * ↑ 76% Participated in a club ↓ ↔ 22% Treating all residents fairly * ↑ 75% Campaigned for an issue, cause or candidate * ↓ 13% Contacted Lakeville elected officials * ↔ 12% Read or watched local news * ↔ 87% Done a favor for a neighbor * ↔ 90%