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MISSION
The Lakeville Area Arts Center promotes
cultural enrichment and provides artistic
experiences for the community.
VISION
The Lakeville Area Arts Center provides an
environment that fosters creative expression
and offers a myriad of artistic and
educational opportunities for the
community.
2019-2023 Strategic Plan
Strengthening our
community commitment
to the arts.
Expand the capacity of our
art facilities.
Partner with local
government and businesses
to build community art
excitement.
Deepening participant
engagement, retention,
and volunteerism.
Form a vibrant volunteer
community.
Diversify our marketing
practices.
Increase connection and
follow-up communications
with participants.
Reaching new
participants with
expanded programming.
Develop art experiences
beyond the Arts Center.
Diversify the programming
within the Arts Center.
Lakeville Area Arts Center
Lakeville Area Arts Center | Strategic
Planning Transcript
2019
In May 2019, the LAAC staff, advisory board, and friends board gathered for strategic planning.
Participation was substantial. Nineteen staff and board members worked together for two days.
Facilitated by Aurora Consulting using consensus group processes, the following results are the
work of the participants during the retreat. A summary is below. The full results follow.
The boards prepared for strategic planning by reviewing the current downtown development guide
update. Then on day one they discussed the current reality of LAAC and developed a practical
vision of the next five years. On day two they identified barriers that stand between them and their
vision and created directions and strategies for the next five years. Following the two boards will
each create a first-year implementation plan.
Summary Results
Practical Vision Barriers Strategic Directions
In the next 5 years, we want to see… What is blocking us from moving towards
our vision?
What innovative and substantial actions
will we do?
• Increased revenue, value, and
programming through expanded
partnerships
• An engaged volunteer council
• Vibrant art campus with expanded and
improved facilities
• LAAC promoting art beyond our
campus
• Human diversity and inclusion in our
programming and participation
• Expanded innovative programming in
unexplored mediums
• Unified stakeholders to avoid overlap
• Our brand inspires engagement
• Robust increase in membership
• We have not yet defined our plans,
processes and opportunities
• Current space limits new/different
opportunities
• Staff and volunteer task management
is undefined
• Marketing expansion falls short of
program opportunity
• Under-utilization of outside/untapped
resources
Strengthening our community and
commitment to the arts
• Develop and execute a plan to expand
the capacity of our facilities
• Create art excitement with local
government and businesses
Driving user engagement, retention,
and volunteerism
• Create an engaged and effective
volunteer community
• Strengthen our marketing practices
• Increase member/user engagement
through follow-up, connection and
communication
Reaching new participants through
expanded programming
• Engage the community beyond the Art
Center
• Diversify the programming available in
the Art Center
Current Reality Summary
WHERE ARE WE NOW?
BASIC DATA
What are some of the facts and data that reveal our present?
• Communication
o Stand-alone website?
o More exposure/promotion of activities/opportunities
• Historic venue
o The Avenue
o Community
o Outdoor art walk
• City, donor, volunteer support
• Community gem that is vibrant and well-used
• Growth potential for performance attendance
• Limited expansion potential
o Gazebo/bandshell
o Purchase of building from school district?
ACCOMPLISHMENTS
What are some recent accomplishments?
• Facility: Conversion of an historic church into a facility for visual and performing arts
• Partnerships (city, friends, Lakeville Liquors) have contributed to the success of the Arts Center
• Use of facility by community organizations (Rotary, Lions, Chamber, Art Festival, area residents)
• Programming: growth in visual and performing arts (good variety)
TRENDS
What trends assist our work? What trends resist our work?
• Technology (assist)
o Used for logistics (i.e. ticket sales, marketing, administration, becoming a member)
o Incorporate into art as a valued medium (classes, exhibitions)
• Downtown Development and Lakeville partnerships (assist)
o Increased strength and interest in forming partnerships with nonprofits and businesses
CHALLENGES
What challenges concern us as we move forward with planning?
• Financial resources are needed to improve staff development, to educate elected officials and the community at-large about the
LAAC and increase volunteers and membership
• Financial resources are needed to address a multitude of facility needs including space, maintenance and equipment
• The lack of accessible programming including financially, geographically and culturally diverse
• To better utilize and define responsibility of boards (friends and advisory)
ADVANTAGES
What strengths, benefits, and advantages give us confidence as we move forward with planning?
• Strong support system: LAAC staff, advisory, city council, friends, volunteers
• Alignment with community interests and revitalized downtown
• Iconic/historic facility – anchors downtown
• Demonstrated response to program offerings
Full transcript available.
Practical Vision
WHAT DO WE WANT TO SEE IN PLACE IN 5 YEARS AS A RESULT OF OUR ACTIONS?
Vibrant art
campus with
expanded and
improved
facilities
LAAC
promoting art
beyond our
campus
Expanded
innovative
programming in
unexplored
mediums
Human
diversity and
inclusion in
our
programming
and
participation
An
engaged
volunteer
council
Robust
increase in
membership
Increased
revenue,
value, and
programming
through
expanded
partnerships
Our brand
inspires
engagement
Unified
stake-
holders to
avoid
overlap
• Additional
classroom space
• More space for
classrooms and
gift shop
• Enhancements to
support structural
integrity (loading
dock and
storage)
• Art gift shop
• Increased space
for programming
• Parking and
transportation
• Artist lofts and
programming
space
• Dedicated art
campus
• Acquire the ALC
via public schools
donation
• Art around town
• New art walk
and festival
span all of
downtown
• An outdoor
performance
facility
• Arts on the go!
• Outside
performance
space
• Brought art out
into the
community
• Additional public
art
• Increased
outreach
through
transport and
“Art Bus”
• Music education
and appreciation
• Technology
lab/space for
creating digital
arts/ graphics
• Our film festival
is a huge draw
• Artist incubator
programming
• Outdoor concert
series
• We host
travelling
Broadway shows
• A seasonal
weekly outdoor
concert series
• Diversified
programming
for new
audiences
• Diverse
offerings to
include other
cultures
• Increased
cultural diversity
in programming
and
participation
• Added
instructors to
diversify
programs
• 5-10 affordable
programs per
year (no cost or
low cost)
• A large
pool of
volunteers
to support
programm
ing and
events
• Larger
number of
volunteers
coordinate
d by new
staff
• Structured
volunteer
group and
opportuniti
es
• 1,000
membership
s through
onboarding
“consumer to
member”
process
• Increased
membership
and
sponsorships
• Membership
500%
increase
• Increased
partnerships
driving
creative
programming
and revenue
• Art
partnerships
with
businesses
• Digital
marketing
quick-hit
playful
strategy
• Better
outreach to
increase
awareness
and
participation
• All
communit
y
education
art venues
combined
and
aligned
with LAAC
Barriers Summary
WHAT IS BLOCKING US FROM MOVING TOWARDS OUR VISION?
Staff and volunteer
task management is
undefined
Marketing expansion
falls short of program
opportunity
We have not yet
defined our plans,
processes, and
opportunities
Under-utilization of
outside/untapped
resources
Current space limits
new/different
opportunities
• Unbalanced/unclear
staff vs. volunteer
responsibilities
• Haven’t identified all of
the needs for
volunteers
• Current staff is multi-
tasking
• Haven’t replicated the
volunteer model of the
Art Festival across the
LAAC year
• Small staff doesn’t
have clear delineation
of responsibilities for
community outreach
and volunteers
• Uncoordinated
community network
and partners
• Marketing is
secondary to
operations and
programming
• Exhausted marketing
and efforts and dollars
• Our focus on
Lakeville’s major
market segment
• Limited exposure
beyond downtown and
people already
involved
• Programming that
appeals to a specific
demographic
• Not having fully
articulated expansion
plan
• No plan to expand
funding resources
(taxes, FLAAC,
program revenue,
grants)
• Lack of an onboarding
and follow-up process
and strategy
• Underdeveloped
outreach plan
• Numerous
interests/ideas for
competing resources
• Small number of
strong partnerships
• Current funding relies
primarily on local
property taxes
• We have a risk-averse
mindset due to fear of
return on investment
• We have maximized
available space for
current programming
• Maximizing the use of
Arts Center keeps us
from outside
opportunities
• Restrictive and limited
space
Strategic Directions
Develop and execute a plan to expand the capacity of our
facilities
• Program management has dedicated office
• Staff develop programming, financial growth, document
• Identify expansion needs
• Create subcommittee to tour art facilities to develop expansion plan
• “Field trips” to other art venues
• Create gift shop with art supplies for sale to public
• Discussion with city to buy ALC building to expand campus
• Identify missed revenue opportunities
• Focus group for art campus option
Create art excitement with local
government and businesses
• Host events for current partners and invite new
partners
• Develop working relationship with nearby
communities and Chambers
• Strategic planning with community partners for
synergy
• Downtown businesses, co-ops/sponsorships
• Define why art (creativity) is important (valuable)
to our community
Strengthening
our community
and
commitment to
the arts
Strengthen our marketing practices
• Market events and activities at Art Festival
• Develop an outreach plan (forums, town
halls, ambassadors)
• Ongoing marketing/communication
internships
• Friends Board meet with city marketing staff
• Focus group to develop digital strategy
• Develop a more comprehensive, focused
marketing plan
• Better utilization of Arts Center marquis and
others in town to advertise current events
and thank partners
Create an engaged and effective
volunteer community
• Create a committee on committees to triage
ideas
• Write an MRAC grant to fund volunteer
coordination
• Hire a volunteer coordinator
• Research and develop program to hire
volunteer coordinator and marketing director
• LNHS and LSHS honor society
classroom/theater volunteer opportunities
• Create a volunteer task list
• Identify volunteer tasks and pool
Increase member/user
engagement through
follow-up, connection,
and communication
• Develop onboarding process
for all visitors to the Arts
Center
• Offer season ticket options
• Survey Art Center users
• Promote Art Center
memberships at events
• Develop outreach campaign
for LAAC membership
Driving user
engagement,
retention, and
volunteerism
Engage the community beyond the Art Center
• Use community art as a new engagement tool (contest, scavenger hunt)
• Mobile art classes
• Music in part
• Purchase a traveling art bus
• Art crawl, gallery night
Diversify the programming available in
the Art Center
• Host Penumbra performance
• Plan two “riskier” events
• Research to identify and bring in greater diversity
of programming
Reaching new
participants
through
expanded
programming