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HomeMy WebLinkAbout5. TheNBSReport-EaganMN2022Eagan, MN The National Business Survey Report of Results 2022 Report by: Visit us online! www.polco.us About The NBS™ The National Business Survey™ (The NBS) gives local businesses the opportunity to provide feedback about the community characteristics and local government services that help support the local economy. It was developed by the survey experts from National Research Center (NRC) at Polco. Great communities are partnerships of the government, businesses in the private sector, community-based organizations, and residents, all geographically connected. With this report, the City of Eagan gains an important perspective from its businesses across six core indicators of the business environment in the community: • Community amenities • Business climate • Employment opportunities and workforce support • Workforce readiness • Business growth • Governance This report provides the opinions of 126 business owners and managers of the City of Eagan. Because the survey was intended to be taken by all businesses in the community, no traditional margin of error was calculated. However, because not all businesses responded, NRC recommends using plus or minus ten percentage points as the “range of uncertainty” around any given percent reported for the City as a whole. The full description of methods used to gather these opinions can be found in the “Methods” tab. No statistical weighting was performed. How the results are reported For the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good and very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Comparisons to benchmarks NRC’s database of comparative business opinion is comprised of business perspectives gathered in surveys from communities whose business owners and/or managers evaluated the same kinds of topics on The National Business Survey. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. Comparisons are made to the entire database. Ratings are compared when there are at least five communities in which a similar question was asked. In each tab, Eagan's results are noted as being "higher" than the benchmark, "lower" than the benchmark, or "similar" to the benchmark, meaning that the average rating given by Eagan business owners and managers is statistically similar to or different (greater or lesser) than the benchmark. Being rated as "higher" or "lower" than the benchmark means that Eagan's average rating for a particular item was more than five points different than the benchmark. The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to the pandemic. This may impact how your City's 2022 ratings compare to other communities’ ratings from the past five years. Trends over time Trend data for Eagan represent important comparison data and should be examined for improvements or declines. Deviations from stable trends over time represent opportunities for understanding how local policies, programs, or public information may have affected opinions. Changes between survey years have been noted with an arrow and the percent difference. If the difference is greater than 11 percentage points between the 2019 and 2022 surveys, the change is statistically significant. 1 Methods The National Business Survey was developed to provide communities an accurate, affordable and easy way to assess and local business owners’ and managers’ perspectives about the economic environment of a community or district. Standardization of common questions and survey methods provide the rigor to assure valid results. Selecting survey recipients All private sector businesses within the City of Eagan were eligible to participate in the survey. A list of all businesses within the zip codes serving Eagan was purchased from InfoUSA. Each location was mapped and compared to the most current boundary file for the jurisdiction and business addresses located outside of Eagan were removed from consideration. A total of 2,177 businesses were identified as being within the city limits of Eagan. Conducting the survey The 2,177 businesses received mailings beginning on January 6, 2022 and the survey remained open for six weeks. The first mailing was a postcard inviting the business owner or manager to participate in the survey. The next mailing contained an invitation letter with instructions, followed by a reminder postcard. All mailings included a web link for respondents to complete the survey online. About xx% of the 2,177 mailed invitations were returned because the business address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining xx businesses that received the invitations to participate, 126 completed the survey, providing an overall response rate of 6%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons. Because the survey was intended to be taken by all businesses in the community, no traditional margin of error was calculated. However, because not all businesses responded, NRC recommends using plus or minus ten percentage points as the “range of uncertainty” around any given percent reported for the city as a whole. Analyzing the survey Responses from the surveys completed on Polco were downloaded. Range checks as well as others forms of quality control were also performed. No statistical weighting was performed. No adjustments were made for design effects. The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, and essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Contact The City of Eagan funded this research. Please contact Joe Ellickson of the City of Eagan at jellickson@cityofeagan.com if you have any questions about the survey. Survey Validity See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://www.aapor.org/Publications-Media/AAPOR-Journals/Standard-Definitions.aspx 2 Highlights Eagan businesses give high marks to the business climate in the city. Nearly all business owners and managers surveyed (95%) said they were very or somewhat likely to recommend operating a business in Eagan, to recommend working in Eagan to someone who asked, (98%), and to keep their business in Eagan for the next five years (98%). These ratings were all higher than those given elsewhere across the nation. Additionally, more than 9 in 10 business owners and managers felt that Eagan was an excellent or good place to do business and a similar proportion gave the same evaluations to the overall economic health of Eagan, ratings that were also higher than the national benchmarks. Further, about 8 in 10 businesses surveyed gave excellent or good reviews to the job City government does at attracting new businesses, and about 7 in 10 favorably rated the City informing businesses of community issues and values, communicating during City construction, welcoming business involvement, retaining existing businesses, and supporting or creating new jobs. All of these ratings exceeded national averages and, where comparisons over time were available, were similar to those given in 2019 except for the job Eagan government does at welcoming business involvement, which increased in 2022. Business owners and managers appreciate the community amenities provided in Eagan. The city as a place to visit, its overall image or reputation, cleanliness, and the overall appearance of Eagan were rated as excellent or good by at least 92% of respondents; each of these were rated higher than the national benchmark. About 9 in 10 businesses gave positive scores to the overall quality of commercial development in Eagan, the quality and variety of shopping opportunities, the quality of restaurants/places to eat, and the quality of service establishments. About 8 in 10 businesses said that the vibrancy of the downtown or commercial areas, overall opportunity for business growth or expansion, and the variety of restaurants and service establishments were excellent or good. These ratings also all surpassed those given in other communities nationwide. A question unique to Eagan asked businesses to indicate, from a provided list, which amenities in the city benefitted their business and to select all that applied. About 8 in 10 respondents indicated that access to highways and arterials benefitted their business, and about 6 in 10 felt the existing customer base and proximity to Minneapolis/St. Paul were benefits. About half indicated that proximity to MSP Airport benefitted their business. Many of the standard questions related to community amenities were new on the 2022 survey and comparisons over time were not available for these items. However, where trends over time could be observed, ratings tended to remain stable from previous survey iterations except for public places where people want to spend time, which decreased since 2019. Business owners and managers in Eagan rate community supports for the workforce more highly than those in other communities. About 9 in 10 business owners and managers or more gave positive reviews to Eagan as a place to work and the quality and variety of employment opportunities. About 8 in 10 favorably rated the availability of jobs that pay a livable wage. Thinking about characteristics of the city that impact Eagan’s workforce, at least 8 in 10 gave excellent or good ratings to the quality of the public school system at producing graduates that are both career-ready and college-ready, the variety of education/training opportunities to build work skills, and the overall quality of education/training opportunities in the community. These community aspects were all rated higher than the nation. Further, business owners and managers gave above-average marks to the variety of housing options for Eagan workers (78% excellent or good), housing affordability for workers (56%), the cost of living in the city (65%), and the quality of childcare available in Eagan (81%). Eagan businesses continue to be pleased with City service delivery and with local government performance. Virtually all City services received ratings from business owners and managers that were higher than those given in other communities across the nation. At least 9 in 10 survey respondents gave excellent or good ratings to police services, the amount of public parking in commercial areas, the ease of travel by car in Eagan, economic development, and the overall customer service by Eagan employees, among others. Virtually all businesses (97%) gave high ratings to the overall quality of services provided by the city. Finally, when asked to evaluate various aspects of local government performance, about 8 in 10 business owners or managers surveyed gave favorable reviews to the value of services for taxes paid, the overall direction of the City, overall confidence in Eagan government, generally acting in the best interest of the community, and being honest. These ratings were all higher than the national averages and remained stable over time.  3 55% Excellent 45% Good The overall quality of life in Eagan Quality of life A community with an excellent quality of life for those who live and work there will be appealing to those wanting to start a new business and is important in attracting and retaining good employees. A highly livable community is attractive, accessible, and welcoming to all. 2016 2018 2020 2022 The overall quality of life in Eagan Eagan as a place for children and families Eagan as a place for older adults Eagan as a place for young adults 97%96%100% Higher vs. benchmark* 97%96%100% Higher vs. benchmark* 98% Higher 98% Higher 73% 66% 96% Higher73% 66% 96% Higher 78% Higher 78% Higher Please rate each of the following aspects of quality of life in Eagan. (% excellent or good) 2016 2018 2020 2022 Recommend living in Eagan to someone who asks 96% Higher 96% Higher Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely) 4 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Facets of livability Characteristics such as natural amenities, safety, and design ensure a community is attractive to businesses, their employees, and the residents they serve. Communities that invest in their natural, social, and built environment foster strong economies where people want to live, visit, and spend time. 2016 2018 2020 2022 Overall economic health of Eagan Overall quality of the transportation system (auto, bicycle, foot, bus) in Eagan Overall design or layout of Eagan's residential and commercial areas (e.g., homes, buildings, streets, parks, e.. Overall quality of the utility infrastructure in Eagan (water, sewer, storm water, electric, gas) Overall feeling of safety in Eagan Overall quality of natural environment in Eagan Overall quality of parks and recreation opportunities Overall health and wellness opportunities in Eagan Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community 95%94%97% Higher vs. benchmark* 95%94%97% Higher vs. benchmark* 89%94%75% Higher 89%94%75% Higher 87%84%87% Higher87%84%87% Higher 93% Higher 93% Higher 95%98%88% Higher95%98%88% Higher 94%94%96% Higher94%94%96% Higher 96% Higher 96% Higher 91% 88% 93% Higher 91% 88% 93% Higher 85%85% 83% Similar 85%85% 83% Similar 80% 74% 86% Higher80% 74% 86% Higher Please rate each of the following characteristics as they relate to Eagan as a whole. (% excellent or good) In Eagan's commercial areas during the day In Eagan's commercial areas after dark Please rate how safe or unsafe you feel: (% very or somewhat safe) 5 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Facets of livabilityCharacteristics such as natural amenities, safety, and design ensurea community is attractive to businesses, their employees, and theresidents they serve. Communities that invest in their natural,social, and built environment foster strong economies where peoplewant to live, visit, and spend time.Overall economic health of EaganOverall quality of the transportation system (auto, bicycle,foot, bus) in EaganOverall design or layout of Eagan's residential andcommercial areas (e.g., homes, buildings, streets, parks, e..Overall quality of the utility infrastructure in Eagan (water,sewer, storm water, electric, gas)Overall feeling of safety in EaganOverall quality of natural environment in EaganOverall quality of parks and recreation opportunitiesOverall health and wellness opportunities in EaganOverall opportunities for education, culture, and the artsResidents' connection and engagement with theircommunityPlease rate each of the following characteristics as they relate to Eagan as a whole.(% excellent or good) 2016 2018 2020 2022 In Eagan's commercial areas during the day In Eagan's commercial areas after dark 97%97%96% Similar 97%97%96% Similar 86% 89%79% Similar86% 89%79% Similar Please rate how safe or unsafe you feel: (% very or somewhat safe) 6 Community amenities When businesses choose where to locate and think about the potential for growth, they are highly influenced by community infrastructure, local markets, and the quality of amenities that may help attract and retain  employees. 2016 2018 2020 2022 Eagan as a place to visit Overall image or reputation of Eagan 88% 85% 92% Similar 88% 85% 92% Similar 95% 92%100% Higher vs. benchmark* 95% 92%100% Higher vs. benchmark* Please rate each of the following aspects of quality of life in Eagan. (% excellent or good) 2016 2018 2020 2022 Cleanliness of Eagan Overall appearance of Eagan Public places where people want to spend time Historical preservation in Eagan Hotel and lodging options Opportunities to attend cultural/arts/music activities Quality of internet connection Coverage of internet connection 99%98%99% Higher 99%98%99% Higher 97%97%98% Higher 97%97%98% Higher 89%94%78% Higher 89%94%78% Higher 70% Similar 70% Similar 81% Higher 81% Higher 62% Similar 62% Similar 84% Higher 84% Higher 85% Higher 85% Higher Please rate each of the following in the Eagan community. (% excellent or good) Vibrancy of downtown/commercial areas Overall quality of commercial development in Eagan Overall opportunity for business growth and expansion Opportunities for tourism Quality of shopping opportunities Variety of shopping opportunities Quality of restaurants and places to eat Variety of restaurants and places to eat Quality of service establishments (e.g., salons, dry cleaners, etc.) Variety of service establishments (e.g., salons, dry cleaners, etc.) Please rate each of the following in the Eagan community. (% excellent or good) 7 Community amenitiesWhen businesses choose where to locate and think about the potential for growth, they are highly influenced by communityinfrastructure, local markets, and the quality of amenities that may help attract and retain  employees.Eagan as a place to visitOverall image or reputation of EaganPlease rate each of the following aspects of quality of life in Eagan.(% excellent or good)Cleanliness of EaganOverall appearance of EaganPublic places where people want to spend timeHistorical preservation in EaganHotel and lodging optionsOpportunities to attend cultural/arts/music activitiesQuality of internet connectionCoverage of internet connectionPlease rate each of the following in the Eagan community.(% excellent or good) 2016 2018 2020 2022 Vibrancy of downtown/commercial areas Overall quality of commercial development in Eagan Overall opportunity for business growth and expansion Opportunities for tourism Quality of shopping opportunities Variety of shopping opportunities Quality of restaurants and places to eat Variety of restaurants and places to eat Quality of service establishments (e.g., salons, dry cleaners, etc.) Variety of service establishments (e.g., salons, dry cleaners, etc.) 86%91%82% Higher 86%91%82% Higher 91% 93%87% Higher91% 93%87% Higher 82% Higher 82% Higher 64% Similar 64% Similar 95%95%94% Higher 95%95%94% Higher 92% Higher 92% Higher 87% Higher 87% Higher 80% Higher 80% Higher 91% Higher 91% Higher 82% Higher 82% Higher Please rate each of the following in the Eagan community. (% excellent or good) 8 Business climate A strong business climate can be described as one in which it is easy for businesses to start and thrive. Such climates can improve the local economy, increase employment and wages, and provide additional tax revenues to support community livability. 51% Excellent 42% Good 6% Fair 1% Poor Eagan as a place to do business 2016 2018 2020 2022 Eagan as a place to do business 92%91%94% Higher vs. benchmark* 92%91%94% Higher vs. benchmark* Please rate each of the following aspects of quality of life in Eagan. (% excellent or good) 2016 2018 2020 2022 Recommend working in Eagan to someone who asks Recommend operating a business in Eagan to someone who asks Keep your business in Eagan for the next five years 98% Higher 98% Higher 97% 91%95% Higher 97% 91%95% Higher 97% 92%98% Higher 97% 92%98% Higher Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely) 2016 2018 2020 2022 Informing businesses of community issues and values Communicating during City construction (e.g., streets, utilities, etc.) Welcoming business involvement Retaining existing businesses Attracting new businesses Supporting or creating new jobs 70% 65% 69% Higher70% 65% 69% Higher 72% Higher 72% Higher 73% 58% 75% Higher73% 58% 75% Higher Please rate the job the Eagan government does: (% excellent or good) 9 Business climateA strong business climate can be described as one in which it is easy forbusinesses to start and thrive. Such climates can improve the local economy,increase employment and wages, and provide additional tax revenues tosupport community livability.Eagan as a place to do businessEagan as a place to do businessPlease rate each of the following aspects of quality of life in Eagan.(% excellent or good)Recommend working in Eagan to someone who asksRecommend operating a business in Eagan to someone whoasksKeep your business in Eagan for the next five yearsPlease indicate how likely or unlikely you are to do each of the following.(% very or somewhat likely)Informing businesses of community issues and valuesCommunicating during City construction (e.g., streets,utilities, etc.)Welcoming business involvement Retaining existing businesses Attracting new businesses Supporting or creating new jobs 69% 74%71% Higher69% 74%71% Higher 81% 77% 81% Higher81% 77% 81% Higher 69% 81%72% Higher69% 81%72% Higher Please rate the job the Eagan government does:(% excellent or good) 10 Workforce support Offering quality employment opportunities and the support needed for residents to successfully access that work are critical for a healthy and resilient local economy. 62% Excellent 37% Good 1% Fair 1% Poor Eagan as a place to work 2016 2018 2020 2022 Eagan as a place to work 99%98%99% Higher vs. benchmark* 99%98%99% Higher vs. benchmark* Please rate each of the following aspects of quality of life in Eagan. (% excellent or good) 2016 2018 2020 2022 Quality of employment opportunities Variety of employment opportunities Availability of jobs that pay a livable wage 91%87%91% Higher91%87%91% Higher 89% Higher 89% Higher 81% Higher 81% Higher Please rate each of the following in the Eagan community. (% excellent or good) 2016 2018 2020 2022 Variety of housing options for people who work in Eagan Affordability of housing for people who work in Eagan Cost of living in Eagan Quality of childcare Affordability of childcare Variety of transportation options for people who work in Eagan Ease of parking at workplaces 77% 79%78% Higher77% 79%78% Higher 56% Higher 56% Higher 65% Higher 65% Higher 81% Higher 81% Higher Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. (% excellent or good) The quality of the public school system at producing graduates who are career-ready The quality of the public school system at producing graduates who are college-ready Access to institutions of higher education (colleges, universities) Access to trade schools Variety of education/training opportunities to build work skills Affordability of education/training opportunities to build work skills Overall quality of education/training opportunities in your community Please rate each of the following characteristics as they relate to Eagan as a place to develop job and workforce skills. (% excellent or good) 11 Workforce supportOffering quality employment opportunities and the supportneeded for residents to successfully access that work are criticalfor a healthy and resilient local economy.Eagan as a place to workEagan as a place to workPlease rate each of the following aspects of quality of life in Eagan.(% excellent or good)Quality of employment opportunitiesVariety of employment opportunitiesAvailability of jobs that pay a livable wagePlease rate each of the following in the Eagan community.(% excellent or good)Variety of housing options for people who work in EaganAffordability of housing for people who work in EaganCost of living in Eagan Quality of childcare Affordability of childcare Variety of transportation options for people who work in Eagan Ease of parking at workplaces 81% Higher 81% Higher 43% Similar 43% Similar 52% Higher 52% Higher 95% Higher 95% Higher Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan.(% excellent or good) 2016 2018 2020 2022 The quality of the public school system at producing graduates who are career-ready The quality of the public school system at producing graduates who are college-ready Access to institutions of higher education (colleges, universities) Access to trade schools Variety of education/training opportunities to build work skills Affordability of education/training opportunities to build work skills Overall quality of education/training opportunities in your community 88% Higher 88% Higher 87% Higher 87% Higher 76% Similar 76% Similar 75% Similar 75% Similar 86% Higher 86% Higher 75% Higher 75% Higher 80% Higher 80% Higher Please rate each of the following characteristics as they relate to Eagan as a place to develop job and workforce skills. (% excellent or good) 12 Workforce readiness Workforce readiness is the measure of how well a community’s employees’ education and skill levels align with current and future labor market needs.  Growing the economy, jobs, and wages often requires an investment in training programs as well as community partnerships to help support residents as they seek to find new employment opportunities. 2016 2018 2020 2022 The educational qualifications The skills needed 83% Similar 83% Similar 84% Similar vs. benchmark* 84% Similar vs. benchmark* Thinking about your current employees and current employment options at your business, please rate to what extent they possess the following. (% fully or mostly) 2016 2018 2020 2022 Too many under-qualified employees/applicants Too many overqualified employees/applicants Lack of higher education opportunities (e.g., universities, colleges) Lack of trade schools and other adult training programs Lack of quality public schools Too many workers without a high school degree or equivalent Too few applicants/employees who do not speak a language other than English (e.g., cannot speak Spanish) Too few applicants/employees who speak a language other than English (e.g., cannot speak English) Lack of childcare opportunities Lack of affordable, reliable public transportation Lack of affordable, quality housing Cost of living Lack of community amenities to attract employees seeking higher paying/higher skill level jobs Failed drug tests 55% Similar 55% Similar 18% Lesser 18% Lesser 9% Lesser 9% Lesser 23% Lesser 23% Lesser 11% Lesser 11% Lesser 6% Lesser 6% Lesser 11% Lesser 11% Lesser 14% Lesser 14% Lesser How much of a challenge, if at all, are the following to finding good employees in your community today? (% major or moderate challenge) 13 Workforce readinessWorkforce readiness is the measure of how well a community’s employees’ education and skill levels align with current andfuture labor market needs.  Growing the economy, jobs, and wages often requires an investment in training programs as well ascommunity partnerships to help support residents as they seek to find new employment opportunities.The educational qualificationsThe skills neededThinking about your current employees and current employment options at your business, please rate to what extentthey possess the following.(% fully or mostly)Too many under-qualified employees/applicantsToo many overqualified employees/applicantsLack of higher education opportunities (e.g., universities,colleges)Lack of trade schools and other adult training programsLack of quality public schoolsToo many workers without a high school degree orequivalentToo few applicants/employees who do not speak a languageother than English (e.g., cannot speak Spanish) Too few applicants/employees who speak a language other than English (e.g., cannot speak English) Lack of childcare opportunities Lack of affordable, reliable public transportation Lack of affordable, quality housing Cost of living Lack of community amenities to attract employees seeking higher paying/higher skill level jobs Failed drug tests 14% Lesser 14% Lesser 19% Lesser 19% Lesser 19% Lesser 19% Lesser 22% Lesser 22% Lesser 40% Lesser 40% Lesser 12% Lesser 12% Lesser 5% Lesser 5% Lesser How much of a challenge, if at all, are the following to finding good employees in your community today?(% major or moderate challenge) 14 Business Growth Growth is a key indicator of both company- and commnunity-level economic health. Very positive Somewhat positive Neutral Somewhat negative Very negative 10% 29% 33% 21% 8% What impact, if any, do you think the economy will have on your business revenues in the next 6 months? 2016 2018 2020 2022 Over the PAST five years Expected in the NEXT five years 64% Similar 64% Similar 78% Similar vs. benchmark* 78% Similar vs. benchmark* Please rate the amount of growth in your company: (% large or small increase) 2016 2018 2020 2022 What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do you think..51% 67%39% Higher51% 67%39% Higher What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do you think the impact will be: (% very or somewhat positive) 2016 2018 2020 2022 Is your business planning to hire in the next 6 to 12 months?59% 66%51% Higher59% 66%51% Higher Is your business planning to hire in the next 6 to 12 months? (% yes or not sure) "Unskilled jobs" (these jobs do not require workers to have special training or skills - e.g., cashiers, farm laborers, grocery clerks, hotel workers) "Semi-skilled jobs" (these jobs require some skill but do not require highly specialized skills - e.g., truck drivers, typists) "Skilled jobs" (these jobs require a comprehensive knowledge of the trade, craft or industry - e.g., electricians, plumbers, law enforcement officers, administrative assistants) "Highly skilled jobs" (these jobs require an advanced education or training - e.g., doctors, lawyers, architects, financial consultants) If you said "yes" or "not sure" to question 15 above, what types of jobs might you be adding? (Please check "yes" for all that apply.) (% yes) 15 Business GrowthGrowth is a key indicator of both company- andcommnunity-level economic health.Very positiveSomewhat positiveNeutralSomewhat negativeVery negativeWhat impact, if any, do you think the economy willhave on your business revenues in the next 6 months?Over the PAST five yearsExpected in the NEXT five yearsPlease rate the amount of growth in your company:(% large or small increase)What impact, if any, do you think the economy will have onyour business revenues in the next 6 months? Do you think..What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do youthink the impact will be:(% very or somewhat positive)Is your business planning to hire in the next 6 to 12 months?Is your business planning to hire in the next 6 to 12 months?(% yes or not sure) "Unskilled jobs" (these jobs do not require workers to have special training or skills - e.g., cashiers, farm laborers, grocery clerks, hotel workers) "Semi-skilled jobs" (these jobs require some skill but do not require highly specialized skills - e.g., truck drivers, typists) "Skilled jobs" (these jobs require a comprehensive knowledge of the trade, craft or industry - e.g., electricians, plumbers, law enforcement officers, administrative assistants) "Highly skilled jobs" (these jobs require an advanced education or training - e.g., doctors, lawyers, architects, financial consultants)37% 58% 60% 46% If you said "yes" or "not sure" to question 15 above, what types of jobs might you be adding? (Please check "yes" for all that apply.) (% yes) 16 Governance The overall quality of the services provided by the local government, as well as the manner in which these services are delivered, form the backbone for the community in which economies prosper. * The percentage of positive responses is shown. Positive responses may differ by question (e.g. excellent/good, or very likely/somewhat likely). ** Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 40% Excellent 55% Good 4% Fair Overall quality of services provided by The City of Eagan 2016 2018 2020 2022 Police services Fire services Crime prevention Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Bus or transit services Traffic flow on major streets Amount of public parking in commercial areas Ease of travel by car in Eagan Ease of travel by bicycle in Eagan Ease of walking in Eagan (path/sidewalk connectivity, etc.) Traffic management during construction Garbage collection Recycling Storm drainage Power (electric and/or gas) utility Utility billing Land use, planning, and zoning Building permits and inspections Code enforcement (weeds, signs, etc.) Economic development Public information services Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) City-sponsored special events Overall customer service by Eagan employees (police, receptionists, planners, etc.) 95%97%95% Higher 95%97%95% Higher 99%100%99%100% 91% 93%86% Similar91% 93%86% Similar 91%92%85% Higher 91%92%85% Higher 86%88%83% Higher 86%88%83% Higher 90%91%86% Higher 90%91%86% Higher 83% 92%84% Higher83% 92%84% Higher 85% 94%81% Higher85% 94%81% Higher 88%90%77% Higher 88%90%77% Higher 66% 70%66% Higher66% 70%66% Higher 83%80%83% Higher83%80%83% Higher 92%91%93% Higher 92%91%93% Higher 92%88%95% Higher92%88%95% Higher Please rate the quality of each of the following services in Eagan. (% excellent or good) The City of Eagan The Federal Government Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good) The value of services for the taxes paid to Eagan The overall direction that Eagan is taking Overall confidence in Eagan government Generally acting in the best interest of the community Being honest Please rate the following categories of Eagan government performance. (% excellent or good) 17 GovernanceThe overall quality of the services provided by the localgovernment, as well as the manner in which these services aredelivered, form the backbone for the community in whicheconomies prosper. * The percentage of positive responses is shown. Positive responses may differ by question (e.g. excellent/good, or very likely/somewhat likely). ** Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Overall quality of services provided by The City of EaganPolice servicesFire servicesCrime preventionTraffic enforcementStreet repairStreet cleaningStreet lightingSnow removalSidewalk maintenanceBus or transit servicesTraffic flow on major streetsAmount of public parking in commercial areas Ease of travel by car in Eagan Ease of travel by bicycle in Eagan Ease of walking in Eagan (path/sidewalk connectivity, etc.) Traffic management during construction Garbage collection Recycling Storm drainage Power (electric and/or gas) utility Utility billing Land use, planning, and zoning Building permits and inspections Code enforcement (weeds, signs, etc.) Economic development Public information services Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) City-sponsored special events Overall customer service by Eagan employees (police, receptionists, planners, etc.) 92%88%95% Higher92%88%95% Higher 73% 69%73% Higher 73% 69%73% Higher 76%82% 78% Higher76%82% 78% Higher 75% Higher 75% Higher 91% 92%89% Similar91% 92%89% Similar 86% 89%86% Similar86% 89%86% Similar 95%95%94% Higher95%95%94% Higher 95%95%96% Higher 95%95%96% Higher 91% 95%90% Higher91% 95%90% Higher 81% 86%79% Higher81% 86%79% Higher 80% 88%77% Higher80% 88%77% Higher 82% 83%81% Higher82% 83%81% Higher 89% 93%91% Higher89% 93%91% Higher 82% 73% 86% Higher 82% 73% 86% Higher 88% 85%88% Higher 88% 85%88% Higher 81% 84%80% Higher81% 84%80% Higher 92% 90%95% Higher 92% 90%95% Higher Please rate the quality of each of the following services in Eagan.(% excellent or good) The City of Eagan The Federal Government Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good) The value of services for the taxes paid to Eagan The overall direction that Eagan is taking Overall confidence in Eagan government Generally acting in the best interest of the community Being honest Please rate the following categories of Eagan government performance. (% excellent or good) 18 GovernanceThe overall quality of the services provided by the localgovernment, as well as the manner in which these services aredelivered, form the backbone for the community in whicheconomies prosper. * The percentage of positive responses is shown. Positive responses may differ by question (e.g. excellent/good, or very likely/somewhat likely). ** Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Overall quality of services provided by The City of EaganPolice servicesFire servicesCrime preventionTraffic enforcementStreet repairStreet cleaningStreet lightingSnow removalSidewalk maintenanceBus or transit servicesTraffic flow on major streetsAmount of public parking in commercial areasEase of travel by car in EaganEase of travel by bicycle in EaganEase of walking in Eagan (path/sidewalk connectivity, etc.)Traffic management during constructionGarbage collectionRecyclingStorm drainagePower (electric and/or gas) utilityUtility billingLand use, planning, and zoningBuilding permits and inspectionsCode enforcement (weeds, signs, etc.)Economic developmentPublic information servicesEmergency preparedness (services that prepare the community fornatural disasters or other emergency situations)City-sponsored special eventsOverall customer service by Eagan employees (police, receptionists, planners, etc.) Please rate the quality of each of the following services in Eagan.(% excellent or good) 2016 2018 2020 2022 The City of Eagan The Federal Government 97%91%97% Higher 97%91%97% Higher 43% 60%44% Similar43% 60%44% Similar Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good) 2016 2018 2020 2022 The value of services for the taxes paid to Eagan The overall direction that Eagan is taking Overall confidence in Eagan government Generally acting in the best interest of the community Being honest 78% 74% 77% Higher78% 74% 77% Higher 85% 88%81% Higher85% 88%81% Higher 81% 85%79% Higher81% 85%79% Higher 86%86%80% Higher86%86%80% Higher 87%88%82% Higher 87%88%82% Higher Please rate the following categories of Eagan government performance. (% excellent or good) 19 % positiveRankNumber ofcommunitiesPercentilePlease rate each of the following aspects of quality of life in Eagan. Eagan as a place to work Higher Eagan as a place to visit Similar Eagan as a place to do business Higher The overall quality of life in Eagan Higher Eagan as a place for children and families Higher Eagan as a place for older adults Higher Eagan as a place for young adults Higher Overall image or reputation of Eagan Higher Please rate each of the following characteristics as they relate to Eagan as a whole. Overall economic health of Eagan Higher Overall quality of the transportation system (auto, bicycle, foot, bus) in Eagan Higher Overall design or layout of Eagan's residential and commercial areas (e.g., homes, buildings, streets, parks, etc.)Higher Overall quality of the utility infrastructure in Eagan (water, sewer, storm water, electric, gas)Higher Overall feeling of safety in Eagan Higher Overall quality of natural environment in Eagan Higher 10016199% 10010192% 10017194% 100171100% 1007198% 10014196% 1007178% 100151100% 10017197% 10010175% 10010187% 1007193% 10010188% National benchmark tables This table contains the comparisons of Eagan's results to those from other communities. The first column shows the comparison of Eagan's rating to the benchmark. Eagan's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Eagan residents is statistically similar to or different than the benchmark. The second column is Eagan's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Eagan's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Eagan's result -- that is what percent of surveyed communities had a lower rating than Eagan. 20 Please rate each of the following characteristics as they relate to Eagan as a whole. Overall feeling of safety in Eagan Higher Overall quality of natural environment in Eagan Higher Overall quality of parks and recreation opportunities Higher Overall health and wellness opportunities in Eagan Higher Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Higher Please indicate how likely or unlikely you are to do each of the following. Recommend living in Eagan to someone who asks Higher Recommend working in Eagan to someone who asks Higher Recommend operating a business in Eagan to someone who asks Higher Keep your business in Eagan for the next five years Higher Please rate how safe or unsafe you feel: In Eagan's commercial areas during the day Similar In Eagan's commercial areas after dark Similar Please rate each of the following in the Eagan community. Cleanliness of Eagan Higher Overall appearance of Eagan Higher Vibrancy of downtown/commercial areas Higher Overall quality of commercial development in Eagan Higher Overall opportunity for business growth and expansion Higher Opportunities for tourism Similar Public places where people want to spend time Higher Historical preservation in Eagan Similar 10012196% 1007196% 10010193% 10012183% 10010186% 1007196% 1007198% 10013195% 10016198% 10013196% 10013179% 10015199% 10016198% 10010182% 10016187% 1007182% 1007164% 10010178% 21 Please rate each of the following in the Eagan community. Public places where people want to spend time Higher Historical preservation in Eagan Similar Hotel and lodging options Higher Opportunities to attend cultural/arts/music activities Similar Quality of internet connection Higher Coverage of internet connection Higher Quality of shopping opportunities Higher Variety of shopping opportunities Higher Quality of restaurants and places to eat Higher Variety of restaurants and places to eat Higher Quality of service establishments (e.g., salons, dry cleaners, etc.)Higher Variety of service establishments (e.g., salons, dry cleaners, etc.)Higher Quality of employment opportunities Higher Variety of employment opportunities Higher Availability of jobs that pay a livable wage Higher Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Variety of housing options for people who work in Eagan Higher Affordability of housing for people who work in Eagan Higher Cost of living in Eagan Higher Quality of childcare Higher Affordability of childcare Similar 1007170% 1007181% 1007162% 1007184% 1007185% 10015194% 1007192% 1007187% 1007180% 1007191% 1007182% 10015191% 1007189% 1007181% 10015178% 1007156% 1007165% 1007181% 22 Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Quality of childcare Higher Affordability of childcare Similar Variety of transportation options for people who work in Eagan Higher Ease of parking at workplaces Higher Please rate each of the following characteristics as they relate to Eagan as a place to develop job and workforce skills. The quality of the public school system at producing graduates who are career-ready Higher The quality of the public school system at producing graduates who are college-ready Higher Access to institutions of higher education (colleges, universities)Similar Access to trade schools Similar Variety of education/training opportunities to build work skills Higher Affordability of education/training opportunities to build work skills Higher Overall quality of education/training opportunities in your community Higher Please rate the quality of each of the following services in Eagan. Police services Higher Fire services Similar Crime prevention Similar Traffic enforcement Higher Street repair Higher Street cleaning Higher Street lighting Higher Snow removal Higher Sidewalk maintenance Higher 1007143% 1007152% 1007195% 1007188% 1007187% 1007176% 1007175% 10012186% 1007175% 1007180% 10015195% 10015197% 10014186% 10016185% 10015183% 10015186% 10014184% 10014181% 23 Please rate the quality of each of the following services in Eagan. Snow removal Higher Sidewalk maintenance Higher Bus or transit services Higher Traffic flow on major streets Higher Amount of public parking in commercial areas Higher Ease of travel by car in Eagan Higher Ease of travel by bicycle in Eagan Higher Ease of walking in Eagan (path/sidewalk connectivity, etc.)Higher Traffic management during construction Higher Garbage collection Similar Recycling Similar Storm drainage Higher Power (electric and/or gas) utility Higher Utility billing Higher Land use, planning, and zoning Higher Building permits and inspections Higher Code enforcement (weeds, signs, etc.)Higher Economic development Higher Public information services Higher Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) Higher 10014177% 10011166% 10015183% 10015193% 10016195% 10015173% 10016178% 1007175% 10011189% 10012186% 10014194% 10010196% 10012190% 10015179% 10016177% 10016181% 10015191% 10014186% 24 Please rate the quality of each of the following services in Eagan. Public information services Higher Emergency preparedness (services that prepare the community for natural disasters or other emergency situations)Higher City-sponsored special events Higher Overall customer service by Eagan employees (police, receptionists, planners, etc.)Higher Overall, how would you rate the quality of the services provided by each of the following? The City of Eagan Higher The Federal Government Similar Please rate the following categories of Eagan government performance. The value of services for the taxes paid to Eagan Higher The overall direction that Eagan is taking Higher Overall confidence in Eagan government Higher Generally acting in the best interest of the community Higher Being honest Higher Please rate the job the Eagan government does: Informing businesses of community issues and values Higher Communicating during City construction (e.g., streets, utilities, etc.)Higher Welcoming business involvement Higher Retaining existing businesses Higher Attracting new businesses Higher Supporting or creating new jobs Higher Please rate the amount of growth in your company: Over the PAST five years Similar Expected in the NEXT five years Similar What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do you think the impact will be: Higher 10011188% 10011180% 10016195% 10016197% 10012144% 10014177% 10016181% 10010179% 10011180% 10010182% 10014169% 1007172% 10014175% 10010171% 10012181% 10012172% 1007164% 1007178% 25 Please rate the amount of growth in your company:Expected in the NEXT five years Similar What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do you think the impact will be: Higher Is your business planning to hire in the next 6 to 12 months?Higher If you said "yes" or "not sure" to question 15 above, what types of jobs might you be adding? (Please check "yes" for all that apply.) "Unskilled jobs" (these jobs do not require workers to have special training or skills - e.g., cashiers, farm laborers, grocery clerks, hotel workers) Similar "Semi-skilled jobs" (these jobs require some skill but do not require highly specialized skills - e.g., truck drivers, typists)Higher "Skilled jobs" (these jobs require a comprehensive knowledge of the trade, craft or industry - e.g., electricians, plumbers, law enforcement officers, administrative assistants) Higher "Highly skilled jobs" (these jobs require an advanced education or training - e.g., doctors, lawyers, architects, financial consultants)Similar Thinking about your current employees and current employment options at your business, please rate to what exten.. The educational qualifications Similar The skills needed Similar How much of a challenge, if at all, are the following to finding good employees in your community today? Too many under-qualified employees/applicants Similar Too many overqualified employees/applicants Lesser Lack of higher education opportunities (e.g., universities, colleges)Lesser Lack of trade schools and other adult training programs Lesser Lack of quality public schools Lesser Too many workers without a high school degree or equivalent Lesser Too few applicants/employees who do not speak a language other than English (e.g., cannot speak Spanish)Lesser Too few applicants/employees who speak a language other than English (e.g., cannot speak English)Lesser Lack of childcare opportunities Lesser Lack of affordable, reliable public transportation Lesser Lack of affordable, quality housing Lesser 10011139% 10012151% 1005146% 1005160% 1005158% 1005137% 1007183% 1007184% 1007155% 1007118% 100719% 1007123% 1007111% 100716% 1007111% 1007114% 1007119% 1007119% 26 How much of a challenge, if at all, are the following to finding good employees in your community today? Lack of affordable, reliable public transportation Lesser Lack of affordable, quality housing Lesser Cost of living Lesser Lack of community amenities to attract employees seeking higher paying/higher skill level jobs Lesser Failed drug tests Lesser 1007122% 1007140% 1007112% 100715% 27 Does the affordability of housing in Eagan impact your business and or employees? Yes, positively Yes, negatively No Don't know/no opinion Please indicate what impact, if any, you think the affordability of housing in Eagan has on each of the following items as they relate to your business and/or employees: Commute times Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Employee recruitment Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Employee retention Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Positive impact 29% 48% 17% 6% 6% 24% 47% 9% 14% 2% 24% 56% 12% 7% 1% 17% 62% 14% 6% Custom questions Below are the complete set of responses to each custom question on the survey. 28 Please indicate what impact, if any, you think the affordability of housing in Eagan has on each of the following items as they relate to your business and/or employees: Employee retention Negative impact Employee compensation Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Ability of workforce to live where they work Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Desire for transit Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Please indicate whether or not you are aware of, or have used, the following services currently offered by the City of Eagan: Open to Business program, which provides assistance through business counseling and gap financing Aware of and have used Aware of and have not used Not aware of Pre-application meetings for owners considering developments, property improvements or new signage with Planning and Inspection staff Aware of and have used Aware of and have not used Not aware of Aware of and have used 1% 20% 61% 12% 7% 7% 23% 44% 18% 9% 5% 18% 61% 10% 6% 80% 18% 3% 70% 21% 9% 29 Please indicate whether or not you are aware of, or have used, the following services currently offered by the City of Eagan: Pre-application meetings for ownersconsidering developments, propertyimprovements or new signage with Planning and Inspection staff Not aware of Zoning permit reviews Aware of and have used Aware of and have not used Not aware of Help identifying parcels or buildings for sale within Eagan Aware of and have used Aware of and have not used Not aware of Eagan Convention and Visitor's Bureau for meeting, hotel and hospitality assistance Aware of and have used Aware of and have not used Not aware of In the next year, is your business considering… Expanding space in Eagan?Yes Maybe No Moving your business out of Eagan and relocating to another community? Yes Maybe No Closing in Eagan and not relocating to another community? Yes Maybe No Decreasing space in Eagan?Yes Maybe No Major source 56% 35% 9% 74% 24% 3% 50% 40% 10% 75% 22% 3% 85% 12% 3% 92% 6% 2% 88% 8% 4% 30 In the next year, is your business considering…Decreasing space in Eagan?No Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City of Eagan and its services for businesses: City website (www.cityofeagan.com) Major source Minor source Not a source City of Eagan social media accounts (Facebook, Twitter, etc.) Major source Minor source Not a source Eagan Business News and/or E-Biz Major source Minor source Not a source Experience Eagan Major source Minor source Not a source Emails from the City of Eagan Major source Minor source Not a source Dakota County Chamber of Commerce communications Major source Minor source Not a source City staff (in-person or on the phone)Major source Minor source Not a source Proximity to MSP Airport 19% 29% 52% 48% 41% 12% 33% 46% 21% 47% 39% 14% 37% 39% 24% 45% 41% 13% 36% 39% 24% 31 Please indicate how much of asource, if at all, you consider each ofthe following to be for obtaininginformation about the City of Eagan and its services for businesses:City staff (in-person or on the phone)Not a source Which of the following amenities in Eagan benefits your business? (Please check all that apply.) Proximity to MSP Airport Proximity to Minneapolis/St. Paul Access to highways and arterials Access to public transit (bus, light rail) Local schools Local infrastructure Access to greenspace, trails and parks Access to shops and restaurants Existing customer base 58% 42% 23% 34% 20% 19% 83% 60% 53% 32 Please rate each of the following aspects of quality of life in Eagan. Eagan as a place to work Excellent Good Fair Poor Eagan as a place to visit Excellent Good Fair Poor Eagan as a place to do business Excellent Good Fair Poor The overall quality of life in Eagan Excellent Good Eagan as a place for children and families Excellent Good Fair Eagan as a place for older adults Excellent Good Fair Eagan as a place for young adults Excellent Good 1% 1% 37% 62% 1% 7% 50% 42% 1% 6% 42% 51% 45% 55% 2% 34% 64% 5% 53% 43% 35% Complete set of frequencies This dashboard contains a complete set of responses to each question on the survey. By default, "Don't know" responses are excluded, but may be added to the table using the response filter to the right. When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. 33 Please rate each of the following aspects of quality of life in Eagan. Eagan as a place for young adults Excellent Good Fair Poor Overall image or reputation of Eagan Excellent Good Fair Please rate each of the following characteristics as they relate to Eagan as a whole. Overall economic health of Eagan Excellent Good Fair Overall quality of the transportation system (auto, bicycle, foot, bus) in Eagan Excellent Good Fair Poor Overall design or layout of Eagan's residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) Excellent Good Fair Poor Overall quality of the utility infrastructure in Eagan (water, sewer, storm water, electric, gas) Excellent Good Fair Overall feeling of safety in Eagan Excellent Good Fair Overall quality of natural environment in Eagan Excellent Good 2% 21% 42% 1% 49% 50% 4% 54% 42% 3% 23% 41% 34% 2% 11% 54% 32% 8% 49% 43% 12% 48% 40% 52% 34 Please rate each of the following characteristics as they relate to Eagan as a whole. Overall quality of natural environment in Eagan Excellent Good Fair Poor Overall quality of parks and recreation opportunities Excellent Good Fair Overall health and wellness opportunities in Eagan Excellent Good Fair Overall opportunities for education, culture, and the arts Excellent Good Fair Poor Residents' connection and engagement with their community Excellent Good Fair Please indicate how likely or unlikely you are to do each of the following. Recommend living in Eagan to someone who asks Very likely Somewhat likely Somewhat unlikely Recommend working in Eagan to someone who asks Very likely Somewhat likely Somewhat unlikely Recommend operating a business in Eagan to someone who asks Very likely Somewhat likely Somewhat unlikely 2% 3% 43% 5% 31% 64% 8% 45% 47% 1% 17% 52% 30% 15% 57% 28% 3% 27% 70% 2% 25% 73% 34% 61% 35 Please indicate how likely or unlikely you are to do each of the following. Recommend operating a business in Eagan to someone who asks Somewhat likely Somewhat unlikely Very unlikely Keep your business in Eagan for the next five years Very likely Somewhat likely Somewhat unlikely Very unlikely Please rate how safe or unsafe you feel: In Eagan's commercial areas during the day Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe In Eagan's commercial areas after dark Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Please rate each of the following in the Eagan community. Cleanliness of Eagan Excellent Good Fair Overall appearance of Eagan Excellent Good Fair Vibrancy of downtown/commercial areas Excellent Good Fair Poor 1% 4% 1% 2% 21% 76% 2% 2% 20% 76% 1% 8% 12% 48% 31% 1% 52% 47% 2% 52% 46% 15% 47% 35% 36 Please rate each of the following in the Eagan community. Vibrancy of downtown/commercial areas Fair Poor Overall quality of commercial development in Eagan Excellent Good Fair Overall opportunity for business growth and expansion Excellent Good Fair Poor Opportunities for tourism Excellent Good Fair Poor Public places where people want to spend time Excellent Good Fair Poor Historical preservation in Eagan Excellent Good Fair Poor Hotel and lodging options Excellent Good Fair Poor Excellent 3% 13% 48% 39% 1% 17% 42% 40% 9% 27% 42% 23% 2% 20% 44% 34% 7% 23% 46% 24% 2% 17% 43% 39% 37 Please rate each of the following in the Eagan community. Hotel and lodging options Poor Opportunities to attend cultural/arts/music activities Excellent Good Fair Poor Quality of internet connection Excellent Good Fair Poor Coverage of internet connection Excellent Good Fair Poor Quality of shopping opportunities Excellent Good Fair Variety of shopping opportunities Excellent Good Fair Quality of restaurants and places to eat Excellent Good Fair Poor Variety of restaurants and places to eat Excellent Good Fair 6% 31% 42% 21% 3% 13% 55% 28% 5% 10% 51% 33% 6% 48% 47% 8% 47% 45% 2% 10% 52% 35% 47% 33% 38 Please rate each of the following in the Eagan community. Variety of restaurants and places to eat Good Fair Poor Quality of service establishments (e.g., salons, dry cleaners, etc.) Excellent Good Fair Variety of service establishments (e.g., salons, dry cleaners, etc.) Excellent Good Fair Quality of employment opportunities Excellent Good Fair Variety of employment opportunities Excellent Good Fair Availability of jobs that pay a livable wage Excellent Good Fair Poor How much of a problem, if at all, are disruptive, nuisance, or illegal behaviors (e.g., loitering, vulgar language, panhandling, etc.) for your business? Major problem Moderate problem Minor problem Not at all a problem Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Variety of housing options for people who work in Eagan Excellent Good Fair 3% 16% 9% 51% 40% 18% 47% 35% 9% 51% 40% 11% 49% 40% 3% 16% 49% 31% 61% 26% 10% 3% 54% 24% 39 Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Variety of housing options for people who work in Eagan Good Fair Poor Affordability of housing for people who work in Eagan Excellent Good Fair Poor Cost of living in Eagan Excellent Good Fair Poor Quality of childcare Excellent Good Fair Poor Affordability of childcare Excellent Good Fair Poor Variety of transportation options for people who work in Eagan Excellent Good Fair Poor Ease of parking at workplaces Excellent Good Fair 3% 20% 9% 35% 43% 13% 5% 30% 52% 13% 2% 19% 54% 25% 25% 33% 25% 17% 11% 37% 35% 16% 45% 49% 40 Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Ease of parking at workplaces Good Fair Poor Please rate each of the following characteristics as they relate to Eagan as a place to develop job and workforce skills. The quality of the public school system at producing graduates who are career-ready Excellent Good Fair Poor The quality of the public school system at producing graduates who are college-ready Excellent Good Fair Poor Access to institutions of higher education (colleges, universities) Excellent Good Fair Poor Access to trade schools Excellent Good Fair Poor Variety of education/training opportunities to build work skills Excellent Good Fair Poor Affordability of education/training opportunities to build work skills Excellent Good Fair 2% 4% 3% 10% 46% 42% 1% 12% 41% 46% 7% 17% 42% 34% 5% 21% 46% 28% 4% 11% 55% 30% 56% 18% 41 Please rate each of the following characteristics as they relate to Eagan as a place to develop job and workforce skills. Affordability of education/training opportunities to build work skills Good Fair Poor Overall quality of education/training opportunities in your community Excellent Good Fair Poor Please rate the quality of each of the following services in Eagan. Police services Excellent Good Fair Fire services Excellent Good Fair Poor Crime prevention Excellent Good Fair Poor Traffic enforcement Excellent Good Fair Poor Street repair Excellent Good Fair Poor 8% 18% 4% 17% 54% 25% 5% 37% 58% 1% 2% 33% 64% 2% 13% 52% 33% 4% 12% 51% 33% 16% 51% 31% 42 Please rate the quality of each of the following services in Eagan. Street repair Fair Poor Street cleaning Excellent Good Fair Poor Street lighting Excellent Good Fair Poor Snow removal Excellent Good Fair Poor Sidewalk maintenance Excellent Good Fair Poor Bus or transit services Excellent Good Fair Poor Traffic flow on major streets Excellent Good Fair Poor 2% 1% 13% 52% 34% 1% 15% 52% 33% 3% 15% 49% 32% 5% 18% 48% 29% 11% 24% 44% 21% 15% 54% 29% 43 Please rate the quality of each of the following services in Eagan. Traffic flow on major streets Fair Poor Amount of public parking in commercial areas Excellent Good Fair Ease of travel by car in Eagan Excellent Good Fair Ease of travel by bicycle in Eagan Excellent Good Fair Poor Ease of walking in Eagan (path/sidewalk connectivity, etc.) Excellent Good Fair Poor Traffic management during construction Excellent Good Fair Poor Garbage collection Excellent Good Fair Recycling Excellent Good Fair 2% 7% 46% 46% 5% 43% 52% 11% 17% 45% 27% 5% 18% 48% 29% 4% 21% 54% 21% 10% 50% 39% 49% 38% 44 Please rate the quality of each of the following services in Eagan. Recycling Good Fair Poor Storm drainage Excellent Good Fair Power (electric and/or gas) utility Excellent Good Fair Utility billing Excellent Good Fair Poor Land use, planning, and zoning Excellent Good Fair Poor Building permits and inspections Excellent Good Fair Poor Code enforcement (weeds, signs, etc.)Excellent Good Fair Poor Excellent 3% 11% 6% 59% 36% 4% 52% 44% 2% 8% 54% 36% 2% 18% 48% 32% 5% 18% 45% 32% 9% 11% 54% 26% 45 Please rate the quality of each of the following services in Eagan. Code enforcement (weeds, signs, etc.)Poor Economic development Excellent Good Fair Poor Public information services Excellent Good Fair Poor Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) Excellent Good Fair Poor City-sponsored special events Excellent Good Fair Overall customer service by Eagan employees (police, receptionists, planners, etc.) Excellent Good Fair Overall, how would you rate the quality of the services provided by each of the following? The City of Eagan Excellent Good Fair The Federal Government Excellent Good Fair Poor 2% 7% 56% 35% 3% 10% 56% 31% 2% 10% 57% 31% 20% 55% 26% 5% 56% 40% 4% 55% 40% 37% 32% 11% 46 Overall, how would you rate the quality of the services provided by each of the following? The Federal Government Fair Poor Please rate the following categories of Eagan government performance. The value of services for the taxes paid to Eagan Excellent Good Fair Poor The overall direction that Eagan is taking Excellent Good Fair Overall confidence in Eagan government Excellent Good Fair Poor Generally acting in the best interest of the community Excellent Good Fair Poor Being honest Excellent Good Fair Poor Please rate the job the Eagan government does: Informing businesses of community issues and values Excellent Good Fair Poor Excellent 20% 1% 23% 46% 30% 20% 51% 29% 3% 19% 50% 28% 1% 20% 49% 30% 3% 16% 52% 29% 4% 27% 43% 26% 47 Please rate the job the Eagan government does: Informing businesses of community issues and values Poor Communicating during City construction (e.g., streets, utilities, etc.) Excellent Good Fair Poor Welcoming business involvement Excellent Good Fair Poor Retaining existing businesses Excellent Good Fair Poor Attracting new businesses Excellent Good Fair Poor Supporting or creating new jobs Excellent Good Fair Poor Please rate the amount of growth in your company: Over the PAST five years Large increase Small increase No change Small decrease Large decrease 7% 21% 47% 25% 8% 18% 44% 30% 6% 24% 42% 28% 3% 16% 45% 35% 2% 26% 41% 30% 11% 17% 39% 25% 48 Please rate the amount of growth in your company: Over the PAST five years Small decrease Large decrease Expected in the NEXT five years Large increase Small increase No change Small decrease Large decrease What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do you think the impact will be: Very positive Somewhat positive Neutral Somewhat negative Very negative Is your business planning to hire in the next 6 to 12 months? No [Skip to question 17] Yes Not sure If you said "yes" or "not sure" to question 15 above, what types of jobs might you be adding? (Please check "yes" for all that apply.) "Unskilled jobs" (these jobs do not require workers to have special training or skills - e.g., cashiers, farm laborers, grocery clerks, hotel workers) Yes No "Semi-skilled jobs" (these jobs require some skill but do not require highly specialized skills - e.g., truck drivers, typists) Yes No "Skilled jobs" (these jobs require a comprehensive knowledge of the trade, craft or industry - e.g., electricians, plumbers, law enforcement officers, administrative assistants) Yes No "Highly skilled jobs" (these jobs require an advanced education or training - e.g., doctors, lawyers, architects, financial consultants) Yes No Thinking about your current employees and current employment options at your business, please rate to what extent they possess the following. The educational qualifications Fully Mostly Somewhat 7% 3% 4% 15% 50% 28% 8% 21% 33% 29% 10% 17% 50% 33% 54% 46% 39% 61% 42% 58% 62% 38% 41% 42% 49 Thinking about your current employees and current employment options at your business, please rate to what extent they possess the following. The educational qualifications Mostly Somewhat Slightly Not at all The skills needed Fully Mostly Somewhat Slightly Not at all How much of a challenge, if at all, are the following to finding good employees in your community today? Too many under-qualified employees/applicants Major challenge Moderate challenge Minor challenge Not a challenge Too many overqualified employees/applicants Major challenge Moderate challenge Minor challenge Not a challenge Lack of higher education opportunities (e.g., universities, colleges) Moderate challenge Minor challenge Not a challenge Lack of trade schools and other adult training programs Major challenge Moderate challenge Minor challenge Not a challenge Lack of quality public schools Moderate challenge Minor challenge 3% 1% 14% 1% 4% 12% 40% 43% 29% 16% 37% 17% 69% 13% 15% 3% 73% 18% 9% 59% 18% 9% 14% 11% 50 How much of a challenge, if at all, are the following to finding good employees in your community today? Lack of quality public schools Moderate challenge Minor challenge Not a challenge Too many workers without a high school degree or equivalent Major challenge Moderate challenge Minor challenge Not a challenge Too few applicants/employees who do not speak a language other than English (e.g., cannot speak Spanish) Major challenge Moderate challenge Minor challenge Not a challenge Too few applicants/employees who speak a language other than English (e.g., cannot speak English) Major challenge Moderate challenge Minor challenge Not a challenge Lack of childcare opportunities Major challenge Moderate challenge Minor challenge Not a challenge Lack of affordable, reliable public transportation Major challenge Moderate challenge Minor challenge Not a challenge Lack of affordable, quality housing Major challenge Moderate challenge Minor challenge 81% 8% 82% 12% 5% 1% 72% 17% 8% 2% 74% 13% 10% 4% 63% 19% 13% 6% 66% 16% 13% 5% 14% 8% 51 How much of a challenge, if at all, are the following to finding good employees in your community today? Lack of affordable, quality housing Moderate challenge Minor challenge Not a challenge Cost of living Major challenge Moderate challenge Minor challenge Not a challenge Lack of community amenities to attract employees seeking higher paying/higher skill level jobs Major challenge Moderate challenge Minor challenge Not a challenge Failed drug tests Major challenge Moderate challenge Minor challenge Not a challenge Does the affordability of housing in Eagan impact your business and or employees? Yes, positively Yes, negatively No Don't know/no opinion Please indicate what impact, if any, you think the affordability of housing in Eagan has on each of the following items as they relate to your business and/or employees: Commute times Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Employee recruitment Positive impact Slightly positive impact 52% 26% 31% 29% 27% 13% 62% 27% 9% 3% 81% 14% 4% 1% 29% 48% 17% 6% 6% 24% 47% 9% 14% 7% 52 Please indicate what impact, if any, you think the affordability of housing in Eagan has on each of the following items as they relate to your business and/or employees: Employee recruitment Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Employee retention Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Employee compensation Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Ability of workforce to live where they work Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Desire for transit Positive impact Slightly positive impact No impact Slightly negative impact Negative impact Aware of and have used 2% 24% 56% 12% 1% 17% 62% 14% 6% 1% 20% 61% 12% 7% 7% 23% 44% 18% 9% 5% 18% 61% 10% 6% 53 Please indicate what impact, if any,you think the affordability of housingin Eagan has on each of the following items as they relate to your business and/or employees:Desire for transit Negative impact Please indicate whether or not you are aware of, or have used, the following services currently offered by the City of Eagan: Open to Business program, which provides assistance through business counseling and gap financing Aware of and have used Aware of and have not used Not aware of Pre-application meetings for owners considering developments, property improvements or new signage with Planning and Inspection staff Aware of and have used Aware of and have not used Not aware of Zoning permit reviews Aware of and have used Aware of and have not used Not aware of Help identifying parcels or buildings for sale within Eagan Aware of and have used Aware of and have not used Not aware of Eagan Convention and Visitor's Bureau for meeting, hotel and hospitality assistance Aware of and have used Aware of and have not used Not aware of In the next year, is your business considering… Expanding space in Eagan?Yes Maybe No Moving your business out of Eagan and relocating to another community? Yes Maybe No Closing in Eagan and not relocating to another community? Yes Maybe No Yes 80% 18% 3% 70% 21% 9% 56% 35% 9% 74% 24% 3% 50% 40% 10% 75% 22% 3% 85% 12% 3% 92% 6% 2% 54 In the next year, is your business considering… Closing in Eagan and not relocating to another community?No Decreasing space in Eagan?Yes Maybe No Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City of Eagan and its services for businesses: City website (www.cityofeagan.com)Major source Minor source Not a source City of Eagan social media accounts (Facebook, Twitter, etc.) Major source Minor source Not a source Eagan Business News and/or E-Biz Major source Minor source Not a source Experience Eagan Major source Minor source Not a source Emails from the City of Eagan Major source Minor source Not a source Dakota County Chamber of Commerce communications Major source Minor source Not a source City staff (in-person or on the phone)Major source Minor source Not a source Proximity to MSP Airport 88% 8% 4% 19% 29% 52% 48% 41% 12% 33% 46% 21% 47% 39% 14% 37% 39% 24% 45% 41% 13% 36% 39% 24% 55 Please indicate how much of a source,if at all, you consider each of thefollowing to be for obtaining information about the City of Eagan and its services for businesses:City staff (in-person or on the phone)Not a source Which of the following amenities in Eagan benefits your business? (Please check all that apply.) Proximity to MSP Airport Proximity to Minneapolis/St. Paul Access to highways and arterials Access to public transit (bus, light rail) Local schools Local infrastructure Access to greenspace, trails and parks Access to shops and restaurants Existing customer base Which one of the following industries best describes the nature of your business? (Please check the one that comes closest.) Banking / financial services / credit unions Business, industry, and trade associations Construction Education and training Financial activities Health care and health services Legal Leisure and hospitality (travel, lodging, restaurants, bars, ent.. Manufacturing Marketing, sales and services Non-profit charitable organization Other services (cleaning, dog walking, beauty, etc. ) Professional and business services/consulting Shopping and retail Technology and computers Transportation and automotive services 58% 42% 23% 34% 20% 19% 83% 60% 53% 5% 8% 12% 3% 3% 3% 9% 9% 3% 12% 4% 3% 7% 1% 5% 56 Which one of the following industries best describes the nature of your business? (Please check the one that comes closest.) Technology and computers Transportation and automotive services Wholesale trade/sales Other What is your position in this organization?Owner Administrative Assistant Manager or Administrator Other How many years has your business been located in Eagan? Less than 1 year 1-5 years 6-10 years More than 10 years What was the approximate annual gross revenue (for the most recent accounting year) generated by all of your Eagan sites? Pre-revenue Less than $100,000 $100,000 to $499,999 $500,000 to $999,999 $1,000,000 to $4,999,999 $5,000,000 or more Which, if any, of the following most closely reflect your business? Select "Yes" or "No" for each item. Home-based Yes No A small business (1-49 employees)Yes No Mid-sized business (50-499+ employees)Yes No Large business (500+ employees)Yes No 3% 5% 5% 4% 33% 3% 60% 71% 11% 18% 1% 12% 28% 19% 28% 11% 1% 82% 18% 12% 88% 90% 10% 2% 57 Which, if any, of the following most closely reflect your business? Select "Yes" or "No" for each item. Large business (500+ employees) Yes No Minority-owned business enterprise (MBE, 51% owned, operated, and controlled by a US citizen(s) who is a racial or ethnic minority) Yes No Woman-owned business enterprise (WBE)Yes No Approximately what percent of your workforce at this location do you think lives in Eagan? Less than 10% 10-24% 25-49% 50-74% 75% or more 98% 87% 13% 75% 25% 15% 11% 12% 16% 47% 58 201720192022Please rate each of the following aspects of quality of life in Eagan. Eagan as a place to work Eagan as a place to visit Eagan as a place to do business The overall quality of life in Eagan Eagan as a place for children and families Eagan as a place for older adults Eagan as a place for young adults Overall image or reputation of Eagan Please rate each of the following characteristics as they relate to Eagan as a whole. Overall economic health of Eagan Overall quality of the transportation system (auto, bicycle, foot, bus) in Eagan Overall design or layout of Eagan's residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) Overall quality of the utility infrastructure in Eagan (water, sewer, storm water, electric, gas) Overall feeling of safety in Eagan Overall quality of natural environment in Eagan Overall quality of parks and recreation opportunities 100% 78% 96% 98% 100% 94% 92% 99% 92% 66% 96% 91% 85% 98% 95% 73% 97% 92% 88% 99% 96% 96% 88% 93% 87% 75% 97% 94% 95% 87% 94% 95% 94% 98% 84% 89% 94% Full trends This table contains the trends over time for the City of Eagan. The combined "percent positive" responses for each survey year are presented (e.g., excellent/good or yes). If an item was not included during an administration of the survey, no percentage will be shown in the table. If the difference between the 2019 and 2022 surveys is greater than 11 percentage points, the change is statistically significant. 59 Please rate each of the following characteristics as they relate to Eagan as a whole. Overall quality of natural environment in Eagan Overall quality of parks and recreation opportunities Overall health and wellness opportunities in Eagan Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community Please indicate how likely or unlikely you are to do each of the following. Recommend living in Eagan to someone who asks Recommend working in Eagan to someone who asks Recommend operating a business in Eagan to someone who asks Keep your business in Eagan for the next five years Please rate how safe or unsafe you feel: In Eagan's commercial areas during the day In Eagan's commercial areas after dark Please rate each of the following in the Eagan community. Cleanliness of Eagan Overall appearance of Eagan Vibrancy of downtown/commercial areas Overall quality of commercial development in Eagan Overall opportunity for business growth and expansion Opportunities for tourism Public places where people want to spend time Historical preservation in Eagan 86% 83% 93% 96% 74% 85% 88% 80% 85% 91% 98% 95% 98% 96% 92% 91% 97% 97% 79% 96% 86% 97% 89% 97% 78% 64% 82% 87% 82% 98% 99% 94% 91% 91% 97% 99% 89% 93% 86% 97% 98% 60 Please rate each of the following in the Eagan community. Public places where people want to spend time Historical preservation in Eagan Hotel and lodging options Opportunities to attend cultural/arts/music activities Quality of internet connection Coverage of internet connection Quality of shopping opportunities Variety of shopping opportunities Quality of restaurants and places to eat Variety of restaurants and places to eat Quality of service establishments (e.g., salons, dry cleaners, etc.) Variety of service establishments (e.g., salons, dry cleaners, etc.) Quality of employment opportunities Variety of employment opportunities Availability of jobs that pay a livable wage How much of a problem, if at all, are disruptive, nuisance, or illegal behaviors (e.g., loitering, vulgar language, panhandling, etc.) for your business? Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Variety of housing options for people who work in Eagan Affordability of housing for people who work in Eagan Cost of living in Eagan 81% 89% 91% 82% 91% 80% 87% 92% 94% 85% 84% 62% 81% 70% 91% 95% 87% 95% 14% 65% 56% 78%77%79% 61 Thinking about Eagan's workforce, please rate each of the following characteristics as they relate to Eagan. Affordability of housing for people who work in Eagan Cost of living in Eagan Quality of childcare Affordability of childcare Variety of transportation options for people who work in Eagan Ease of parking at workplaces Please rate each of the following characteristics as they relate to Eagan as a place to develop job and workforce skills. The quality of the public school system at producing graduates who are career-ready The quality of the public school system at producing graduates who are college-ready Access to institutions of higher education (colleges, universities) Access to trade schools Variety of education/training opportunities to build work skills Affordability of education/training opportunities to build work skills Overall quality of education/training opportunities in your community Please rate the quality of each of the following services in Eagan. Police services Fire services Crime prevention Traffic enforcement Street repair Street cleaning 95% 52% 43% 81% 65% 80% 75% 86% 75% 76% 87% 88% 83% 85% 86% 97% 95% 88% 92% 91% 99% 95% 86% 91% 93% 100% 97% 62 Please rate the quality of each of the following services in Eagan. Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Bus or transit services Traffic flow on major streets Amount of public parking in commercial areas Ease of travel by car in Eagan Ease of travel by bicycle in Eagan Ease of walking in Eagan (path/sidewalk connectivity, etc.) Traffic management during construction Garbage collection Recycling Storm drainage Power (electric and/or gas) utility Utility billing Land use, planning, and zoning Building permits and inspections 79% 90% 96% 94% 86% 89% 75% 78% 73% 95% 93% 83% 66% 77% 81% 84% 86% 81% 91% 95% 95% 86% 91% 82% 73% 92% 91% 83% 66% 90% 85% 83% 91% 86% 95% 95% 95% 89% 92% 76% 69% 88% 92% 80% 70% 88% 94% 92% 90% 63 Please rate the quality of each of the following services in Eagan. Land use, planning, and zoning Building permits and inspections Code enforcement (weeds, signs, etc.) Economic development Public information services Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) City-sponsored special events Overall customer service by Eagan employees (police, receptionists, planners, etc.) Overall, how would you rate the quality of the services provided by each of the following? The City of Eagan The Federal Government Please rate the following categories of Eagan government performance. The value of services for the taxes paid to Eagan The overall direction that Eagan is taking Overall confidence in Eagan government Generally acting in the best interest of the community Being honest Please rate the job the Eagan government does: Informing businesses of community issues and values Communicating during City construction (e.g., streets, utilities, etc.) Welcoming business involvement Retaining existing businesses 95% 80% 88% 86% 91% 81% 77% 90% 81% 85% 73% 89% 82% 80% 92% 84% 88% 82% 93% 83% 88% 44% 97% 43% 91% 60% 97% 82% 80% 79% 81% 77% 88% 86% 81% 85% 74% 87% 86% 85% 88% 78% 71% 75% 72% 69% 69% 58% 65% 74% 73% 70% 64 Please rate the job the Eagan government does: Welcoming business involvement Retaining existing businesses Attracting new businesses Supporting or creating new jobs Please rate the amount of growth in your company: Over the PAST five years Expected in the NEXT five years What impact, if any, do you think the economy will have on your business revenues in the next 6 months? Do you think the impact will be: Is your business planning to hire in the next 6 to 12 months? If you said "yes" or "not sure" to question 15 above, what types of jobs might you be adding? (Please check "yes" for all that apply.) "Unskilled jobs" (these jobs do not require workers to have special training or skills - e.g., cashiers, farm laborers, grocery clerks, hotel workers) "Semi-skilled jobs" (these jobs require some skill but do not require highly specialized skills - e.g., truck drivers, typists) "Skilled jobs" (these jobs require a comprehensive knowledge of the trade, craft or industry - e.g., electricians, plumbers, law enforcement officers, administrative assistants) "Highly skilled jobs" (these jobs require an advanced education or training - e.g., doctors, lawyers, architects, financial consultants) Thinking about your current employees and current employment options at your business, please rate to what extent they possess the following. The educational qualifications The skills needed How much of a challenge, if at all, are the following to finding good employees in your community today? Too many under-qualified employees/applicants Too many overqualified employees/applicants Lack of higher education opportunities (e.g., universities, colleges) Lack of trade schools and other adult training programs Lack of quality public schools 72% 81% 71% 69% 77% 69% 81% 81% 74% 78% 64% 39%51%67% 51%59%66% 37% 58% 60% 46% 84% 83% 11% 23% 9% 18% 55% 65 How much of a challenge, if at all, are the following to finding good employees in your community today? Lack of trade schools and other adult training programs Lack of quality public schools Too many workers without a high school degree or equivalent Too few applicants/employees who do not speak a language other than English (e.g., cannot speak Spanish) Too few applicants/employees who speak a language other than English (e.g., cannot speak English) Lack of childcare opportunities Lack of affordable, reliable public transportation Lack of affordable, quality housing Cost of living Lack of community amenities to attract employees seeking higher paying/higher skill level jobs Failed drug tests 5% 12% 40% 22% 19% 19% 14% 11% 6% 11% 66